Terms and Conditions

Please print a copy of these terms and conditions for future use. Our terms and conditions apply to all transactions on this website and your purchase of a product confirms your acceptance of these terms and conditions. From time to time we may change some of these terms and conditions and these changes will become effective on the date they are posted on this website. Each time you place an order, you will be asked to accept the current terms and conditions.

When you submit an order, we will acknowledge your order and payment by email. This email will be an acknowledgement and not an acceptance of your order. Acceptance of your order and completion of a contract between us will only occur when the goods ordered have been dispatched / delivered to you. We may decline all or part of your order for any reason.

All prices listed on this website are in UK pounds sterling including value added tax at the prevailing rate. Delivery charges are not included unless stated otherwise. The total cost of your order will be set out in your shopping basket / cart before you submit your order. This will be the price of the products that you have ordered and any applicable delivery charges.  Products, prices and special offers are all subject to availability and these may change before you submit your order. Errors may sometimes occur and we will advise you accordingly and ask if you wish to continue with your order. If a product becomes unavailable, we will offer you an alternative.

We will take your payment by Visa, Mastercard, Delta, Switch, UK Maestro, American Express or PayPal at the time we process your order. If we are unable to complete your order, we will inform you and a refund will be given. We take all possible precautions to ensure that your order and payment details are secure. Full title to any product you order on this website will only pass to you on delivery of the product provided full payment has been received.

Products sold on this website can only be delivered to UK mainland addresses excluding The Scottish Highlands and Islands , Orkney, Shetland, Isle of Man , Channel Islands , and Northern Ireland . For a delivery quotation to these exclusions and all other areas not listed (e.g. exports) please contact our sales office by email info@swingOramic.com

All goods must be checked and signed for on delivery to you. Delivery timescales are an estimate only and do not form part of a contract between us. We make every effort to deliver goods on time but delays occasionally occur due to unforeseen cåircumstances. We shall not be liable for any delay or failure to deliver within an estimated timescale.

Returns/Faulty Goods
We endeavour to ensure that you receive your order in perfect condition. In the event of missing parts, damaged or incorrect orders, you must notify us within 7 days of receipt.

We will only accept returns by prior arrangement. Notification must be made either by;

emailing us at sales@swingOramic.com
phoning us on 01263 732323
or writing to us at ..C/O After Sales, swingOramic , The Gate House, Mill Row, Aylsham Norwich, Norfolk, NR11 6HZ

Returned products must be complete, unused, and with the original box, packing and any accessories.

We gladly send replacement parts for any item that may be damaged. Most of the time it is not necessary to replace the complete item. We’ll issue a refund, providing merchandise is returned in its original packaging. If the item is returned due to damage we will cover shipping costs for the return shipment. Otherwise you are responsible for return shipping.

We require that:
◦ Defective merchandise must be reported within 48 hours of receipt of order. Photographs will be requested.
◦ Item(s) being returned for any reason, must be returned in original condition with the box and all packaging as received.

Risk of Injury
The Thunderbird Double Glider does entail moving parts within the subframe therefore due care and attention must be applied with young children and infants, none of which should be left unattended or without adult supervision at all times.

We or our licensors own the trademarks, copyright and all other intellectual property rights in the content of this website and you accept that it is made available for your personal, non-commercial, use only. You also accept that any other use or reproduction of this material is strictly prohibited. We endeavour to verify the accuracy of all and any information on this website. We will not be liable for any loss or subsequent virus infection of the content or material downloaded or uploaded or transmitted through the site or server to your equipment. You may not create any link to this website without prior written agreement. Any contract between us resulting from a purchase on this website, will be governed by the laws of England and will be subject to jurisdiction of an English court. All goods sold on this website are intended for domestic use only unless specifically stated otherwise. Any business use of domestic goods will invalidate the domestic guarantee cover and the goods should be covered by an appropriate business insurance.

The swingOramic website is operated by shopify and all payments are made through shopify payments.